Frequently Asked Questions

Should I wash my horse before clipping?

Yes, your horse will require a thorough wash before clipping. This ensures maximum comfort on your horse, longevity of your blades and will also leave a better finish. I would also recommend hot clothing your horse post clip to ensure no hives or irritation occurs from loose hair remaining on top of the skin.

My horse/pony has pink skin, what blades should I use?

We would recommend using a Medium or A2 blade as this will leave your horses hair at a good length and leave enough coverage to prevent sunburn from occurring, This style of blade should help avoid tram lines when clipping.

Can I clip my wet horse?

No, you should wait a full 24hours post washing to clip your horse to ensure hair is dry at the skin.

My horse is nervous, what clipper should I use?

If your horse is nervous and unsure of the sound and vibration of a clipper, we suggest using our Harmony Plus or Bruno clippers. Both are quiet with low vibration and can be operated using a battery or by mains.

How do I maintain my battery?

When charging your battery for the first time, it is important you charge the battery fully before using and to ensure the battery in fully charged for storage. When not in use please charge the battery fully every 6 months. We recommend storing your battery in a warm dry place while not in use. This will help increase the lifespan of your battery.

Where can I buy a Liveryman clipper, trimmer, or Liveryman accessories?

Please see the About Us section map to locate your nearest Liveryman stockist.

How should I store my clippers when not in use?

Please ensure you thoroughly clean and oil your clippers and blades before storage. Blades should be removed, cleaned, oiled, and wrapped in an oiled cloth. Store your clippers and blades in a warm dry place.

The light on my Classics have gone green after only 1 hour, do I still leave them for another 3 hours?

Yes, you need to complete the charging cycle per instructions to maintain battery health.

How often should I oil my blades?

We recommend that you should oil your blades every 5-10 mins while clipping.

What kind of oil should I use?

We recommend that you only use Liveryman oil or oil that has been designed specifically for use on clippers. Other oils may reduce the life of your blades and damage your clippers.

How do I clean my blades?

Remove the blades for the machine and use a soft brush to remove all loose hair and dirt. We recommend using Liveryman blade cleaning spray to remove any stubborn dirt or grease. Finally, oil using an oil suitable for use on clipping blades and store in a warm, dry place.

My blades are not clipping, why?

There are a few reasons why your blades may not be clipping. Please use the following checklist.

  • Ensure your blades are oiled every 5-10 mins while clipping.
  • Please remove the blades, clean and oil them before trying again.
  • Ensure the blades are fitted/ tensioned correctly.

Your blades may need to be re-sharpened.

Please see our contact page for details for having your blades re-sharpened.

The motor on my clipper seems to be overheating, what could be wrong?

Please use the following checklist:

  • Please check the tension of your blades. If your blades are too tight, it puts extra strain on the motor of your clippers and may cause them to overheat.
  • Please check your blades are sharp and cutting easily. Blunt blades can cause the motor to overheat.
  • If your clipper has vents, please ensure these are not clogged by loose hair or dirt.

If the problem persists, please contact us.

My clipper/ trimmer seems noisier than usual, what could be the problem?

Please check that your blades are clean, oiled and have been tensioned correctly. Blades that are also worn or blunt may also cause your clipper to be nosier than usual. If the problem persists, please contact us.

Can I have my Liveryman clippers/ trimmers serviced by Liveryman?

Yes, you can. Please contact us for details on how to send you clippers/ trimmers to us for servicing and repairs.

How often should I service my Liveryman clipper/trimmer?

We recommend servicing with your clipper/trimmer once a year by ourselves or an approved service centre.